Frequency Asked Questions
We believe informed customers make the best decisions.
Take a moment to browse our frequently asked questions to learn how your electrical system works, understand its components, and find answers to common questions about our company.
Q
Is your company licensed, bonded, and insured?
A
Yes. We are licensed throughout the state of Illinois, including the Chicago area, as well as in surrounding states.
Q
Where is the company located?
A
We are a mobile-based home service business.
If you are looking to meet with a representative or send us mail, please visit our Connect page for more information.
Q
What are your hourly rates and diagnostic fee? Could you provide a quote over the phone?
A
Each project carries its own obstacles and requirements. For this reason we do not offer over the phone quotes. We recommend having one of our licensed professionals evaluate the site, where we can provide tailored options to satisfy your electrical needs. Our Site Assessment Fee is $40 (non-refundable) which is credited to your service.
Q
Do you provide service in my area?
A
We primarily service the south suburbs and surrounding areas of Chicago.
To check if we provide service in your location, visit our online booking page and enter your ZIP code.
Q
Can a 120Volt Outlet Be converted to a 240Volt?
A
In most cases, the required 240volt equipment also demand higher amperage to operate safely and efficiently. A standard 120volt cannot meet the safety and performance requirements
Q
What is a GFCI outlet?
A
GFCI is short for ground fault circuit interrupter, it is a special outlet that shuts off if it detects a difference between electrical current. Most commonly installed in bathrooms, kitchens, and outdoor spaces
Q
How do I know it's time to replace my electrical system?
A
When its time to replace your electrical system, you will start expercieng issues such as flickering lights. breakers tripping excessively, dimming lights, buzzing noises from electrical devices and outdated wiring (cloth wiring, knob-and-tube)